Privacy policy

Last updated: 29 September 2026

Progressive Digital Marketing (ABN 83 447 206 317) (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect, how we use and protect it, and how you can access or correct it. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

In short:

• We only ask for personal information when we need it.
• We never sell or rent your personal information.
• We only share it with people and services that help us run our business, or when the law requires it.

Information we collect

When you contact us. If you fill in a form on this website, email or call us, we collect the details you give us. That can include your name, business name, email address, phone number, website address, the services you’re interested in, your approximate monthly ad spend and anything you include in your message.

When you become a client. We collect the business and contact details we need to provide our services and bill you. We may also be given access to your advertising, analytics and website accounts (for example Google Ads, Meta Business Manager, Google Analytics or Google Tag Manager).

When you visit this website. Like most websites, we automatically collect technical information such as your IP address, browser and device type, the pages you visit, how long you stay and the site that referred you. This is collected using cookies and similar technologies, described below.

You don’t have to give us personal information, but if you don’t, we may not be able to respond to your enquiry or provide our services.

How we use your information

We use personal information to:

• respond to your enquiry and prepare any audit or proposal you request
• provide, manage and report on our services, and invoice you
• understand how people use this website so we can improve it
• measure and improve our own advertising, including showing our ads to people who have visited this site
• send you occasional updates or offers, if you’ve agreed to receive them or would reasonably expect them
• meet our legal obligations.

Every marketing email we send includes a way to unsubscribe, in line with the Spam Act 2003 (Cth). You can also ask us to stop at any time.

Cookies, analytics and advertising

Cookies are small files a website stores in your browser. We and our partners use them to make the site work, to understand how visitors use it (for example with Google Analytics), and to measure and show our advertising (for example with Google Ads and Meta). This can include remarketing, where you may see our ads on other websites or on Facebook and Instagram after visiting this site.

You can control cookies in several ways:

• block or delete cookies in your browser settings (some parts of the site may not work as well)
• manage Google ad personalisation at adssettings.google.com
• opt out of Google Analytics with the Google Analytics opt-out browser add-on
• manage Meta ad preferences in your Facebook or Instagram settings
• opt out of many third-party advertising cookies at optout.networkadvertising.org.

Third-party services we use

This website and our business rely on some third-party services, which may process personal information on our behalf. These include FormSubmit (which delivers website enquiries to our inbox), Google (Analytics, Ads, Tag Manager, Maps and Fonts), Meta (Facebook and Instagram advertising), our email provider and our website host. Each has its own privacy policy, which applies to the information it handles.

When we share information

We only disclose personal information:

• to our staff and contractors who need it to do their work, and who are required to keep it confidential
• to the service providers listed above, to the extent they need it to provide their service
• when you’ve asked or agreed to us sharing it
• when required or authorised by law.

Overseas disclosure

Some of the service providers we use store or process information outside Australia, including in the United States. By providing your information, you acknowledge it may be handled overseas. We take reasonable steps to use reputable providers with appropriate privacy and security practices.

Client account data

When we manage advertising, analytics or website accounts for our clients, we may be able to see data held in those accounts. We access it only to provide the services we’ve been engaged for, keep it confidential, and remove our access when our engagement ends or when asked.

How we store and protect information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, change or disclosure. We use secure, password-protected systems and limit access to people who need it. We keep information only for as long as we need it for the purposes above or as required by law, then securely delete or de-identify it.

Accessing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We’ll respond within a reasonable time, usually within 30 days. If we can’t give you access, we’ll explain why.

Complaints

If you have a concern about how we’ve handled your personal information, please contact us first so we can try to resolve it. We’ll respond within 30 days. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Changes to this policy

We may update this policy from time to time. The current version will always be on this page, with the date it was last updated at the top.

Contact us

Progressive Digital Marketing
2 Ada Avenue
Brookvale NSW 2100
Email: info@progressivedigitalmarketing.com.au
Phone: 0473 468 375