Turn past customers into repeat customers.
Email campaigns and automated flows that bring people back — designed, written and reported on by the same team running your ads.
Every plan includes
- Email platform and list review
- Campaign calendar and strategy
- Design and copywriting
- Automated flows
- Testing and deliverability checks
- Monthly reporting on revenue
Why email still works
You own the audience
No algorithm changes or rising click costs between you and your customers.
Automation works around the clock
Welcome, cart and follow-up emails send themselves at the right moment.
Joined up with your ads
One team planning offers across search, social and email.
Reporting you can actually read
Every campaign comes with clear reporting on who received it, opened it and clicked, and we test subject lines to keep improving results.
Example from a real client email campaign.
How we run your email marketing
List & platform audit
We review your email platform, list health and past results.
Strategy & calendar
A campaign calendar built around your promotions and seasons.
Design & copy
On-brand, mobile-friendly emails written to get the click.
Automations
Welcome, abandoned cart, post-purchase and win-back flows.
Send & test
Subject lines, timing and content tested every send.
Report
Opens, clicks and — most importantly — revenue, every month.
What we build
- Welcome series
- Abandoned cart
- Promotions & newsletters
- Post-purchase follow-ups
- Win-back campaigns
- Replenishment reminders
Emails our design team has built
Every email is designed in-house to match your brand, built to look right on desktop, tablet and phone, and written to get the click.
“We also use Progressive for email marketing and find them very helpful in designing a good marketing campaign.”
Questions we get asked
How often should we email our customers?
It depends on your business. Most clients send weekly or monthly, with extra campaigns around key events like Black Friday, Mother’s Day and end-of-year sales.
Can you work with our existing list?
Yes — we’ll review its health first and clean it up where needed.
What’s a good email open rate?
It varies by industry, list and type of email. Open rates have also become less reliable since some email apps started loading emails automatically, which can count as an open. That’s why we focus on clicks, enquiries and revenue as the measures that really matter.
Do I need permission to email my customers?
Yes. In Australia, the Spam Act 2003 requires you to have consent to send marketing emails, to clearly identify your business as the sender, and to include a working way to unsubscribe. We’ll help make sure your campaigns include all three.
Is there a lock-in contract?
No. We work month to month.
Is your customer list working as hard as your ads?
Request a free, no-obligation review — we’ll show you exactly what we’d change.